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The Parent and Caregiver Helpline: When You Need Information & Resources


The Parent Helpline at 1-800-CHILDREN is an information and referral line that can help direct you to the services you need. It is free, confidential, and multi-lingual.  This is NOT the NYS Child Abuse Hotline. If you would like to report suspected child abuse, please call 1-800-342-3720. If you are in a crisis situation or are having a life-threatening emergency, please call 911. If you need assistance locating services such as parenting skills classes, domestic violence services, or child care, The Parent and Caregiver Helpline can help.

To report suspected child abuse, please call the NYS Child Abuse Hotline at 1-800-342-3720.


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